graham gonzaga when you wana answered our ticket on our accounts, you should answered first our issued and concern our banned account July 16 at 7:36PM

Ricky davao answer to our tickets, most of the players are quitting and selling their stuffs because of what you guys have done. better solve it and answer the tickets before the game die. July 16 at 9:35PM

Zion King yehey! you just snapped half of your players into ashes. dead game soon, wrong move! good luck on your next letizia and lyndon boxes. July 16 at 9:37PM

jin eriko check ferruccio server. most people are quitting sales. avoiding your next stupid BAN WAVE. July 16 at 9:42PM

Winter Sofia Enriquez ticket still remain unanswered July 17 at 11:26AM

Winter Sofia Enriquez you dont want us to make the same ticket over and over and yet our accounts still remain unbanned what other issue should we send? most of the players only request is the account to be free from the restrictions and still you refuse Hello Pioneer, Thank you for reaching out to us again. Please avoid opening multiple tickets with the same concern so we can review and respond more quickly to your inquiry.  We have responded to your other ticket. Kindly refer to it for this matter. Regards, Granado Espada Support Team July 17 at 11:59AM

Jimmy Celestin Is it so hard to admit that you did something wrong? You could have made an announcement to shut down the servers if you didn't want to continue, instead of us investing our effort, time, and money and then telling us “you got ban”. July 17 at 3:06PM

Winter Sofia Enriquez unban the accounts dont be stubborn July 17 at 6:19PM

Duy Võ i told u all, they dont care lol July 17 at 8:00PM

god killer look at what you've done to ferruccio server. a chernobyl, DEAD GAME! July 18 at 10:37AM

Succ Einstein your sales went down this week, for sure. good luck to you. guys! July 18 at 10:39AM

Winter Sofia Enriquez yuhooooo i got some tickect you must answer July 18 at 1:53PM

Winter Sofia Enriquez HOORAYYYYYY I used steam didnt do RMT or used VPN never used bot and most importanly im just in town minding my own business still i got ban congrats to the devs you ruined the game! i traded vis for the share of my friends and faction mates of our the weekly raids that we do how did you conduct the investigation by spinning a bottle? show some evidence that i do RMT or VPN or did BOT one sided investigation THIS IS POWER TRIPPING                                                                                                                                                                                                                                                                                                                                             Hello Pioneer, We do understand your sentiments regarding the matter. However, we have strict policies to follow in-game. As we have stated on our previous response, your account has violated the Terms of Service which resulted in the suspension of your account.  Unfortunately, we are unable to reverse the sanction given to your account. Please note that any further appeals with the same matter would not be entertained. Best regards, Granado Espada Support Team July 18 at 4:52PM

Winter Sofia Enriquez yoooohuuuuuuu i got some ticket you might want to look into July 19 at 2:11PM

Winter Sofia Enriquez ticket ticket ticket July 19 at 3:31PM

Jimmy Celestin Out of the understanding of IMC, I hope we all understand one thing, don't consume unless it's necessary or you'll end up wasting it. July 19 at 7:01PM

Winter Sofia Enriquez answer my ticket July 20 at 5:42PM