ANNOUNCEMENT

Illegal Program Suspension and Announcement 07.15.24

Jul 15th, 2024

Hello Pioneers,

Thank you for your patience, and we sincerely apologize for any inconvenience you might have experienced while playing Granado Espada.

Following a thorough investigation into recent suspensions due to illegal programs, we have reviewed the affected accounts and found evidences of suspicious activity.

Since the release of the game, we have prohibited players in accordance with our #5 Payment Authorization from the Terms of Service/EULA. However, we kindly announce a revision to our Terms of Service for your enhanced convenience.

As a result, we have lifted the sanctions imposed on these accounts. We hereby announce that a total of 634 accounts has now been unbanned.

For additional inquiries concerning the account suspension, kindly submit a ticket through the Granado Espana official website.

Once again, we apologize that the inconvenience took so long, and we look forward to your kind cooperation in Granado Espada.

Thank you,
imcGAMES.

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RuanHanzi Can you mention what have changed in TOS/EULA ? July 15 at 3:24PM

Winter Spring https://www.granadoespada.com/page/eula.php July 15 at 7:33PM

Succ Einstein accounts still banned and you're not answering the tickets! July 15 at 5:16PM

游鈞安 This comment has been deleted.

游鈞安 Unable to send support ticket' July 15 at 5:30PM

Winter Sofia Enriquez replied restriction has been lifted and still my account cant log into the game July 15 at 6:00PM

Jimmy Celestin The game is already full of sell-offs, does it have to go this far? July 15 at 7:36PM

Duy Võ that what imc want, they done their wish, lmao July 15 at 8:27PM

Winter Sofia Enriquez imc no aswer to my ticket yet? July 16 at 9:29AM

Succ Einstein please reply to our tickets, futher investigation about abnormal game records like? standing in town? July 16 at 12:45PM

Winter Sofia Enriquez they dont reply to us anymore its like case has been closed July 16 at 3:05PM

Duy Võ they just do what they want, why they need to care about some people like us lol July 16 at 5:35PM

pawns pawns 634 accounts over thousands? some accounts are still banned, all the players that's been unbanned is now selling their items due to the trauma you just did. congratz to you, devs! July 16 at 9:33PM

Jethro Deleon Your game is FC*****D UP!! July 17 at 5:04PM

Winter Sofia Enriquez UNBAN THE ACCOUNT!!!!!!! DONT KILL THE GAME July 17 at 6:35PM